FAQ

Production Lead Time:

Production time varies by style and is specified at the bottom of each item.  As most of our jewelry is handmade locally in Boston our lead time is typically 1-2 weeks.  Once an order is complete and shipped it is received in 2-3 business days with our standard shipping method, USPS Priority Mail.

Sales Tax:

MA residents will be charged 6.25% sales tax.  

Shipping:

For all packages signature confirmation is required at the time of delivery.

Repairs:

Jewelry is delicate and repairs can be needed for your worn jewelry.  It is our pleasure to repair your jewelry for you at no charge within a year of purchase.  For jewelry purchased over a year we will determine repair costs based on labor and work needed.

Sizing:

We understand the difficulty determining your ring size.  Although we consider these custom orders we are happy to re-size your rings for you.  Buyers are responsible for return shipping for the previous purchase as well as shipping for the re-sized ring.  Please contact first in regards to your ring size and we will create a custom listing for the shipping of your newly sized item.

Diamond/Bridal Bands: Complimentary 60-Day Resizing:

Diamond/Bridal Bands are made to order & considered final sale.  Sizing can be difficult to which we offer a one time complimentary resizing up or down within 1 full ring size.  Buyers are responsible for the return shipping for the previous purchase as well as shipping for the resized ring.  Please contact us within 60-days of purchase to begin the process of your ring resizing.  

Depending on if sizing up or down from the initial ring size the process requires the removal/addition of gold to the current band.  Since this is done by and and separate from the original production process there may be a slight difference from the original piece.  All jewelry (original & sized) is inspected for quality control to ensure all meet our standards. 

Helpful Tips To Find Your Ring Size:

  1. To best determine your ring size we suggest visiting a local jeweler to have your finger sized.
  2. Your ring size is typically larger on your dominant hand.  Make sure you are sizing the exact finger you intend to wear your new ring.
  3. Your finger size can fluctuate throughout the day and with weather.  Make sure you are in a controlled climate when sizing your finger and towards the end of the day.
  4. Wider bands tend to have a tighter fit, while thin bands provide more allowance when sliding over your knuckle.

Jewelry Care:

To enhance the longevity of your jewelry we always suggest removing during daily rituals and routines such as showering, exercising, applying lotions and/or perfumes, swimming, dishwashing, etc. Also when wearing make sure it is not worn with items that can easily catch to the chain and/or settings.