FAQ
Production Lead Time:
Production time varies by style and is specified at the bottom of each item. As most of our jewelry is handmade locally in Boston our lead time is typically 1-2 weeks. Once an order is complete and shipped it is received in 2-3 business days with our standard shipping method, USPS Priority Mail.
Sales Tax:
MA residents will be charged 6.25% sales tax.
Shipping:
For all packages signature confirmation is required at the time of delivery.
Repairs:
Jewelry is delicate and repairs can be needed for your worn jewelry. It is our pleasure to repair your jewelry for you at no charge within a year of purchase. For jewelry purchased over a year we will determine repair costs based on labor and work needed.
Sizing:
We understand the difficulty determining your ring size. Although we consider these custom orders we are happy to re-size your rings for you. Buyers are responsible for return shipping for the previous purchase as well as shipping for the re-sized ring. Please contact first in regards to your ring size and we will create a custom listing for the shipping of your newly sized item.
Diamond/Bridal Bands: Complimentary 60-Day Resizing:
Diamond/Bridal Bands are made to order & considered final sale. Sizing can be difficult to which we offer a one time complimentary resizing up or down within 1 full ring size. Buyers are responsible for the return shipping for the previous purchase as well as shipping for the resized ring. Please contact us within 60-days of purchase to begin the process of your ring resizing.
Depending on if sizing up or down from the initial ring size the process requires the removal/addition of gold to the current band. Since this is done by and and separate from the original production process there may be a slight difference from the original piece. All jewelry (original & sized) is inspected for quality control to ensure all meet our standards.
Helpful Tips To Find Your Ring Size:
- To best determine your ring size we suggest visiting a local jeweler to have your finger sized.
- Your ring size is typically larger on your dominant hand. Make sure you are sizing the exact finger you intend to wear your new ring.
- Your finger size can fluctuate throughout the day and with weather. Make sure you are in a controlled climate when sizing your finger and towards the end of the day.
- Wider bands tend to have a tighter fit, while thin bands provide more allowance when sliding over your knuckle.
Jewelry Care:
To enhance the longevity of your jewelry we always suggest removing during daily rituals and routines such as showering, exercising, applying lotions and/or perfumes, swimming, dishwashing, etc. Also when wearing make sure it is not worn with items that can easily catch to the chain and/or settings.