Return Policy:

To ensure customer satisfaction we provide a 14-day return policy for all non-engraved and non-customized pieces.

Returns must be made within 14 days of delivery un-worn, in its original condition and packaging.  All returns are subject to approval.

When sending items back we suggest purchasing insurance, as we are not responsible for lost, damaged, or stolen items.  

A $15 restocking fee will be applied for items returned valued under $200.

We do offer online merchandise exchange. There will be a $15 fee to reship the new item.

Before any return/exchange can be processed you must contact us directly thru our website or at brookemicheledesigns@gmail.com, with order details, explanation for return, and full name & address.

No returns or exchanges are accepted on engraved, sized, personalized/customized pieces, including rings and initial/letter jewelry.  These are made for you and are non-refundable.

Diamond/Bridal Bands: Complimentary 60-Day Resizing Policy:

Diamond/Bridal Bands are made to order & considered final sale.  Sizing can be difficult to which we offer a one time complimentary resizing up or down within 1 full ring size.  Buyers are responsible for the return shipping for the previous purchase as well as shipping for the resized ring.  Please contact us within 60-days of purchase to begin the process of your ring resizing.  

Depending on if sizing up or down from the initial ring size the process requires the removal/addition of gold to the current band.  Since this is done by and and separate from the original production process there may be a slight difference from the original piece.  All jewelry (original & sized) is inspected for quality control to ensure all meet our standards. 

Privacy Policy:

Information provided and supplied on our website will not be shared, sold, or traded with a third party.  These details allow us to provide a fluid shopping experience, stay connected, and complete order fulfillment for items purchased on our site.